Question and answer

The order process step-by-step: 

1. Select a bouquet 
2. Add a greeting or photo card with a personal message*. 
3. Add a gift item, should you wish. 
4. Enter the recipient's delivery details and select your preferred delivery slot. 
5. Enter your own details. 
6. Pay for your order. You can pay by credit card or with iDEAL, PayPal, VVV gift card, on account, with AfterPay or with a Fleurop flower gift card. 
7. You will receive your order confirmation by email. 
8. You will also receive delivery confirmation by email, as soon as the bouquet has been delivered. 

*If you prefer to remain anonymous, do not put your name on the greeting card. We never divulge the sender's details without their prior consent. 

Unfortunately, it isn't possible to change a bouquet or a €3.50 'Own Design' greeting card. If you wish to make changes to a €1.50 greeting card, this will incur a €1.50 charge. 

You can only change or cancel an order if the bouquet hasn't already been despatched to the recipient. 

If you would like to change or cancel an order please contact Customer Services. Our phone lines are open Monday to Friday from 08:30 - 17:00 hrs and on Saturdays until 12:30 hrs on +31 (0)318- 588 100 (no hidden charges). 

Funeral arrangements and bouquets can be ordered at Fleurop.nl.   

When you place a funeral order we require extra information to ensure delivery at the right time and to the right location. This is why for orders for delivery at a funeral directors we ask for both the delivery date and burial date. 

We do not have bridal bouquets/arrangements at Fleurop.nl, but you'll find plenty of inspiration though. 

The bridal bouquet and arrangement are key wedding components. As such, bridal bouquets are arranged following a one-on-one chat with the florist. So, it isn't possible to order these via the webshop.

You can add a product from the Fleurop Gift Shop to each bouquet. There is ample choice between teddy bears, Fleurop Flavours chocolate and bonbons, vases and a range of beverages. We also offer a number of bouquet & gift combinations.