boeket-pastel-geplukt-sfeer

Customer service

Do you have questions about flower delivery or ordering? We've compiled a list of frequently asked questions.

Is your question not listed? Simply contact us. We're happy to help! We are open:

  • Monday to Friday: 8:30 AM - 5:00 PM
  • Saturday: 8:30 AM - 12:30 PM

How can we help?

Select the topic that best suits your question. This will direct you to the correct form and ensure your question is forwarded directly to the right department. This helps us help you as quickly as possible.

General contact information

You can also reach us in the following ways:

  • Phone: 0900-1501 We are available during opening hours. No extra charges.
  • Chat: In the bottom right corner of our website. Only during opening hours.
  • WhatsApp: Via the green button in the chat window. Only during opening hours.

For questions about advertising, sponsorship, or collaborations, please send an email to: [email protected]

Complaints

Not happy with our flowers or service? Let us know via the contact form above. You won't receive a confirmation of receipt, but we will respond within 14 days.

Not satisfied with our response to your complaint? Please contact:

Address Fleurop head office

Koninklijke Fleurop Interflora Nederland BV
De Schutterij 1
3905 PJ Veenendaal
0900- 1501

Chamber of Commerce number: 30180920
VAT identification number: NL 8117.70.680.B01